Landlord Help Centre

One login replaces a dozen tools: screening, e-leases, rent tracking, Equifax reporting, automation, maintenance, the LTB toolkit and more.

Properties are the foundation — units, leases, tenants, rent, maintenance and inspections all live under a property.

A guided checklist on your dashboard walks you through every feature at your own pace — and remembers what you've done.

The single biggest reason to be on LandlordEzy — rent reminders, early late-rent alerts, automated N1 rent increases and one-click N4s that run without you.

Stop chasing rent by hand — LandlordEzy emails your tenants on schedule, every month, automatically.

When rent is missed, LandlordEzy emails YOU early so you can serve an N4 the same day — on by default.

LandlordEzy fills the official LTB N1, applies the guideline and earliest legal date, lets you e-sign and serve it, then updates your ledger on the effective date.

When a tenant falls behind, build the official N4 non-payment notice from your ledger, e-sign it and serve the tenant — no paralegal needed.

Describe the situation in plain English and Ezy AI drafts the notice or letter, sends it by email and text, and shows you when the tenant opens it.

Beyond the landlord workspace, your account unlocks a full owner layer: owners, owner accounting, statements, bills & estimates, vendors, payouts, the owner portal and a CRM.

Create a record for each owner you manage for — a person or a company — with their contact details, portal permissions and documents.

Link each property to one or more owners and mark the primary owner — the one all money settles against.

A monthly rent-roll for your own management fees — auto-generated per owner, one-click paid/unpaid, exportable.

Bring owners, properties and your rent roll over from Buildium (or any system) with a guided CSV import that auto-maps the columns.

Create invoice-style bills against a property, add your management-fee markup as private profit, send owner-approved quotes, and post them to the owner's statement.

Keep every plumber, electrician and handyperson in one place — tiered, region-tagged, and one click from a job.

Record the true vendor cost (their invoice, not the owner-charged total), attach proof, and see who's still owed.

Email the owner a passwordless link; they see the owner-facing quote only, sign on a canvas pad, and it auto-posts on approval.

Send the owner an emailed/texted link to pay a specific invoice themselves — with photo updates and open-tracking — without deducting from their statement.

Every owner has a running ledger of rent collected, expenses, management fees, deposits and distributions. (Paid PM plan.)

Produce a monthly statement for each owner — opening and closing balance, every entry, distributions and payouts — as a branded PDF to email or share in the portal. (Paid PM plan.)

A single reconciliation view of what every owner is owed, last paid and paid lifetime — so nobody slips through.

Give each owner a secure, read-only login that shows only what you choose — statements, activity, documents, inspections and messaging.

Post a maintenance job's costs straight to the owner's statement, or send them as a quote the owner e-signs.

Embed a callback form on your own website and manage prospective owners and tenants through a sales pipeline.

Let owners book a meeting with you online, and get your management agreement e-signed — all inside the CRM.

Add the people renting from you so you can screen them, sign a lease and track rent.

Build a digital Ontario Standard Lease tied to a unit and tenant — signed online from any device, no printing.

Already have a signed lease? Upload it and AI reads the tenant, rent, dates and address into the form for you.

Pull a sent or signed lease back to a draft to correct it, then re-send — safely.

Tenants sign from an emailed + texted link with no account or password — then you countersign and the lease goes active.

Put more than one adult on a lease so everyone is jointly responsible for the rent.

Log a last-month's-rent or key deposit against the tenancy — held separately, never counted as rent owing or reported to Equifax.

Approve a screening, then convert it into a pre-filled e-lease in one click — name, contact, address and rent all carried over.

Give your tenant their own secure login so they can see their rent history, download receipts and build a rental reputation.

Vouch for a tenant you have rented to — an attributed recommendation that strengthens their reference for other landlords.

Retire a former tenant without losing anything — their lease, rent history and receipts are kept and can be restored.

Each plan includes a number of e-lease signings; a live badge shows what's left and you can top up anytime.

One secure link collects ID, income, references, a credit check and an AI affordability read — then it all lands on a single report.

Collect a reusable applicant profile up front so you can shortlist before spending on a full credit check.

Pull a full Equifax report — score, history and flags — with the applicant's consent, before you hand over the keys.

Ask an applicant for pay stubs, ID or a bank statement, then review them — and let AI summarise income for you.

Privacy built in: SIN is optional and never stored, documents live off the public web, and every consent is logged.

Record each month as paid, partial or unpaid for an accurate balance — the engine behind late alerts, N4s and Equifax reporting.

Reporting on-time rent to Equifax is your strongest incentive — good tenants build credit, and everyone pays on time.

On-time reporting needs the tenant's consent (enroll once via a no-login link); arrears reporting does not.

Ontario's July 1 2026 rules let you charge separately for a landlord-supplied A/C unit — add it as its own rent line in a couple of taps.

Log repairs with photos, let tenants submit their own, dispatch a vendor and track cost — nothing lost in texts.

Assign a vendor, ask the tenant for availability, request approval and flag an emergency — all fanned out from a single click.

Document unit condition over time with photos and notes — your evidence if a dispute ever arises.

Document the unit's condition with photos at move-in; the tenant reviews within 2 days and can dispute or add photos.

Keep door, lockbox and key codes on the property or unit — private to your team, handy when you dispatch a vendor or hold a showing.

Keep leases, IDs, insurance and records in one secure, organized place.

Snap a photo of a receipt, let AI fill in the details, file it to a property, and export a year-end report for your accountant.

Remove a property or unit you no longer manage — with a confirmation prompt so nothing goes by accident.

Run and record the annual fire-safety check every Ontario landlord must do — smoke alarms, CO alarms, exits and extinguishers — with photos and a PDF report.

Advertise a vacant unit free on the EzyRent marketplace, promote it with AI, and take showing requests.

Approve, schedule and track showings — collect applicant ID and weed out no-shows automatically.

A listing is a foundational unit record — convert it straight into a pre-filled e-lease or a move-in inspection.

Look up an applicant or research precedent across 45,000+ past Landlord and Tenant Board orders.

Upload an order PDF and AI fills in the parties, order number and decision for you.

Ask any Ontario landlord-or-tenant question in plain English and get an instant, sourced answer.

Let AI review your whole portfolio for risks and missed opportunities and hand you a downloadable report.

AI surfaces per-tenant signals, and a per-lease assistant drafts the tenancy documents you need.

A free, moderated Ontario landlord forum to ask questions, share experiences and get paralegal-flagged answers.

How to find a guide, mark what you've learned, and onboard yourself or your team on every LandlordEzy system.

Verify your landlord identity to use the private, landlord-to-landlord Reference Network.

Once verified, check a prospective tenant against the network and register your own tenants' history for other landlords.

Have List It Realty Brokerage put your rental on the REALTOR®/MLS® system and place a tenant for you — for a flat fee.

A paid add-on where a paralegal reviews and proofs your eviction notices so they hold up at the LTB.

One place to message tenants and owners — timestamped, searchable, and a tidy paper trail of everything agreed.

Invite staff, a co-owner or an accountant and control exactly which modules each can see.

See your current membership, compare tiers and understand which features are free vs paid.

Review everything you've paid for and download receipts.

Update your details, manage email/SMS preferences and change your password.

What you can do as a tenant on LandlordEzy: sign your lease, see your rent, build a reputation and more.

Fill out a reusable screening profile once and share it with landlords to apply faster.

How a landlord's credit check works, what you consent to, and how to view your report.

E-sign your Ontario Standard Lease from any device — no account, no printing — and keep a copy.

Track what you've paid, download receipts, and keep records from past tenancies.

Your Tenant Rental Report Card — a verifiable, portable "good tenant" reference built from your on-time rent record and recommendations from your landlords.

Check the move-in photos your landlord recorded and flag anything that's wrong — your protection at move-out.

Submit a repair request with photos so nothing gets lost in texts.

Use your Messages inbox to reach your landlord and keep a record of what was agreed.

How Ontario's notice forms (N-series) and the Landlord and Tenant Board fit together.

The notice you use when a tenant hasn't paid the rent that's due.

For damage, disturbing others, or too many occupants — usually with a chance to fix it.

For a tenant who keeps paying late, even if they're currently caught up.

For when the owner, a purchaser, or a close family member will move in.

For ending a tenancy to demolish, convert, or do repairs needing a vacant unit.

For an illegal act or business in the rental unit or complex — 10 or 20 days, not voidable.

The fastest conduct notice — 10 days, not voidable, for safety or deliberate damage.

What to check and do when a tenant serves their 60-day notice to end the tenancy.

Ending a tenancy by mutual agreement — any date, no minimum notice, signed by both.

How much and how often you can raise the rent in Ontario — and how to do it automatically.

What you can collect — and what you can't — in Ontario, plus how to record it.

Browse the Residential Tenancies Act and related law, with deep links to every section.

A safe, step-by-step path from notice to (if needed) an LTB order.

The basics of what Ontario law requires of you.