Landlord Help Centre

One login replaces a dozen tools: screening, e-leases, rent tracking, Equifax reporting, automation, maintenance, the LTB toolkit and more.

Properties are the foundation — units, leases, tenants, rent, maintenance and inspections all live under a property.

A guided checklist on your dashboard walks you through every feature at your own pace — and remembers what you've done.

The single biggest reason to be on LandlordEzy — rent reminders, early late-rent alerts, automated N1 rent increases and one-click N4s that run without you.

Stop chasing rent by hand — LandlordEzy emails your tenants on schedule, every month, automatically.

When rent is missed, LandlordEzy emails YOU early so you can serve an N4 the same day — on by default.

LandlordEzy fills the official LTB N1, applies the guideline and earliest legal date, lets you e-sign and serve it, then updates your ledger on the effective date.

When a tenant falls behind, build the official N4 non-payment notice from your ledger, e-sign it and serve the tenant — no paralegal needed.

Describe the situation in plain English and Ezy AI drafts the notice or letter, sends it by email and text, and shows you when the tenant opens it.

Beyond the landlord workspace, your account unlocks a full owner layer: owners, owner accounting, statements, bills & estimates, vendors, payouts, the owner portal and a CRM.

Create a record for each owner you manage for — a person or a company — with their contact details, portal permissions and documents.

Link each property to one or more owners and mark the primary owner — the one all money settles against.

Bring owners, properties and your rent roll over from Buildium (or any system) with a guided CSV import that auto-maps the columns.

Create invoice-style bills against a property, add your management-fee markup as private profit, send owner-approved quotes, and post them to the owner's statement.

Keep every plumber, electrician and handyperson in one place — tiered, region-tagged, and one click from a job.

Give each owner a secure, read-only login that shows only what you choose — statements, activity, documents, inspections and messaging.

Embed a callback form on your own website and manage prospective owners and tenants through a sales pipeline.

Let owners book a meeting with you online, and get your management agreement e-signed — all inside the CRM.

Give a co-owner, a spouse or an accountant their own passwordless portal login and statement emails, without splitting the owner ledger in two.

Add the people renting from you so you can screen them, sign a lease and track rent.

Build a digital Ontario Standard Lease tied to a unit and tenant — signed online from any device, no printing.

Already have a signed lease? Upload it and AI reads the tenant, rent, dates and address into the form for you.

Pull a sent or signed lease back to a draft to correct it, then re-send — safely.

Tenants sign from an emailed + texted link with no account or password — then you countersign and the lease goes active.

Put more than one adult on a lease so everyone is jointly responsible for the rent.

Log a last-month's-rent or key deposit against the tenancy — held separately, never counted as rent owing or reported to Equifax.

Give your tenant their own secure login so they can see their rent history, download receipts and build a rental reputation.

Vouch for a tenant you have rented to — an attributed recommendation that strengthens their reference for other landlords.

Retire a former tenant without losing anything — their lease, rent history and receipts are kept and can be restored.

Each plan includes a number of e-lease signings; a live badge shows what's left and you can top up anytime.

One secure link collects ID, income, references, a credit check and an AI affordability read — then it all lands on a single report.

Collect a reusable applicant profile up front so you can shortlist before spending on a full credit check.

Pull a full Equifax report — score, history and flags — with the applicant's consent, before you hand over the keys.

Ask an applicant for pay stubs, ID or a bank statement, then review them — and let AI summarise income for you.

Privacy built in: SIN is optional and never stored, documents live off the public web, and every consent is logged.

A manual, bank-statement-style ledger where every payment, discount and deposit is a line you can see, add and correct — the engine behind late alerts, N4s and Equifax reporting.

Forward your Interac notifications to LandlordEzy and it identifies the tenant, learns the payer, and records next month's rent for you. Your money never leaves your bank.

Reporting on-time rent to Equifax is your strongest incentive — good tenants build credit, and everyone pays on time.

On-time reporting needs the tenant's consent (enroll once via a no-login link); arrears reporting does not.

Ontario's July 1 2026 rules let you charge separately for a landlord-supplied A/C unit — add it as its own rent line in a couple of taps.

Lease expiries, N1 and N4 deadlines, notices of entry, inspections, maintenance, reminders and your own meetings, on one colour-coded calendar you can push into Outlook, Google or Apple.

Every showing your team books, who is doing it, and how it really went — with a server-side clock, a mandatory recap and the viewer's own feedback.

Org-wide notes with comment threads, @mentions, due dates, assignment and AI clean-up — and anything with a due date lands on the calendar.

Email and text many tenants (and optionally their owners) in one go, draft it with AI, attach files, and keep a per-recipient delivery log.

One place to message tenants and owners — timestamped, searchable, and a tidy paper trail of everything agreed.

Messages, Broadcasts, the two calendars, Assign Tasks, Teams Bulletin and the Daily Handoff live together because they are how the business is run day to day — not tenant tools.

Set a reminder on any tenant, get it by push, email and text at the time you chose, optionally tell the tenant too, and drop it into Outlook or Google Calendar.

Set the default at the property or unit, let each new lease inherit it, and read it off a colour-coded badge on the tenant header.

Log repairs with photos, let tenants submit their own, dispatch a vendor and track cost — nothing lost in texts.

Document unit condition over time with photos and notes — your evidence if a dispute ever arises.

Document the unit's condition with photos at move-in; the tenant reviews within 2 days and can dispute or add photos.

Lockbox and door codes, how many key sets the office holds and who has keys out right now — in the property's header, not buried in the page — with a sign-out log for contractors.

Drag in a whole batch of files at once, name and categorise them only if you want to, and organise a tenancy's documents into your own folders.

Snap a photo of a receipt, let AI fill in the details, file it to a property, and export a year-end report for your accountant.

Remove a property or unit you no longer manage — with a confirmation prompt so nothing goes by accident.

Run and record the annual fire-safety check every Ontario landlord must do — smoke alarms, CO alarms, exits and extinguishers — with photos and a PDF report.

Advertise a vacant unit free on the EzyRent marketplace, promote it with AI, and take showing requests.

Approve, schedule and track showings — collect applicant ID and weed out no-shows automatically.

Look up an applicant or research precedent across 84,000+ public Landlord and Tenant Board orders, imported from the official Order Catalogue and free to search.

Describe your situation in plain English, or upload your N5 or L2, and CaseBuilder surfaces the comparable LTB orders — then explains what they mean for you.

Save a CaseBuilder search or analysis as a Matter, come back to it any time, and print a hearing pack with the orders you intend to cite.

Upload an order PDF and AI fills in the parties, order number and decision for you.

Ask any Ontario landlord-or-tenant question in plain English and get an instant, sourced answer.

Let AI review your whole portfolio for risks and missed opportunities and hand you a downloadable report.

AI surfaces per-tenant signals, and a per-lease assistant drafts the tenancy documents you need.

A free, moderated Ontario landlord forum to ask questions, share experiences and get paralegal-flagged answers.

How to find a guide, mark what you've learned, and onboard yourself or your team on every LandlordEzy system.

Verify your landlord identity to use the private, landlord-to-landlord Reference Network.

Once verified, check a prospective tenant against the network and register your own tenants' history for other landlords.

Have List It Realty Brokerage put your rental on the REALTOR®/MLS® system and place a tenant for you — for a flat fee.

Paralegal-backed cover on an eviction is no longer sold as a stand-alone add-on — it comes included with a Tenant Placement package.

An append-only record of every change your team makes, with a field-level diff, filters, deep links and a CSV export for an owner dispute or an LTB file.

Invite staff, a co-owner or an accountant and control exactly which modules each can see.

See your current membership, compare tiers and understand which features are free vs paid.

Review everything you've paid for and download receipts.

Update your details, manage email/SMS preferences and change your password.

What you can do as a tenant on LandlordEzy: sign your lease, see your rent, build a reputation and more.

Fill out a reusable screening profile once and share it with landlords to apply faster.

How a landlord's credit check works, what you consent to, and how to view your report.

E-sign your Ontario Standard Lease from any device — no account, no printing — and keep a copy.

Track what you've paid, download receipts, and keep records from past tenancies.

Your Tenant Rental Report Card — a verifiable, portable "good tenant" reference built from your on-time rent record and recommendations from your landlords.

Check the move-in photos your landlord recorded and flag anything that's wrong — your protection at move-out.

Submit a repair request with photos so nothing gets lost in texts.

Use your Messages inbox to reach your landlord and keep a record of what was agreed.

How Ontario's notice forms (N-series) and the Landlord and Tenant Board fit together.

The notice you use when a tenant hasn't paid the rent that's due.

For damage, disturbing others, or too many occupants — usually with a chance to fix it.

For a tenant who keeps paying late, even if they're currently caught up.

For when the owner, a purchaser, or a close family member will move in.

For ending a tenancy to demolish, convert, or do repairs needing a vacant unit.

For an illegal act or business in the rental unit or complex — 10 or 20 days, not voidable.

The fastest conduct notice — 10 days, not voidable, for safety or deliberate damage.

What to check and do when a tenant serves their 60-day notice to end the tenancy.

Ending a tenancy by mutual agreement — any date, no minimum notice, signed by both.

How much and how often you can raise the rent in Ontario — and how to do it automatically.

What you can collect — and what you can't — in Ontario, plus how to record it.

Browse the Residential Tenancies Act and related law, with deep links to every section.

A safe, step-by-step path from notice to (if needed) an LTB order.

The basics of what Ontario law requires of you.