LTB Order Details for Crystal Mcphee And Charles Nelson

applied for an order determining that Rabih Chahoud and Joelle Mikhael (the 'Landlords'): substantially interfered with the reasonable enjoyment of the rental unit or residential complex by the Tenants or by a member of their household; harassed, obstructed, coerced, threatened or interfered with the Tenants; and withheld or interfered with their vital services or care services and meals in a care home. The Tenants also applied for an order determining that the Landlords failed to meet the Landlords’ maintenance obligations under the Residential Tenancies Act, 2006 (the 'Act') or failed to comply with health, safety, housing or maintenance standards. This application was heard by videoconference on April 9, 2026.

It is ordered that: 1. The total amount the Landlords shall pay the Tenants is $578.25. This amount represents: • $330.25 as an abatement of rent; • $200.00 in general compensation; and • $48.00 for the cost of filing the application. 2. The Landlords shall pay the Tenants the full amount owing by May 19, 2026. 3. If the Landlords do not pay the Tenants the full amount owing by May 19, 2026, the Landlords will owe interest. This will be simple interest calculated from May 20, 2026 at 4.00% annually on the balance outstanding. 4. The Tenants have the right, at any time, to collect the full amount owing or any balance outstanding under this order. May 8, 2026 ____________________________ Date Issued Madeline Ntoukas Member, Landlord and Tenant Board 15 Grosvenor Street, Ground Floor Toronto ON M7A 2G6

This Tenant application — Tenant application — Maintenance and repairs — was granted.