LTB Order Details for Denise Hawkins And Ghislain Crispin

applied for an order determining that KEVIN JURGENS and JO-ANNE GEORGE (the 'Landlord'): • substantially interfered with the reasonable enjoyment of the rental unit or residential complex by the Tenant or by a member of their household. • harassed, obstructed, coerced, threatened or interfered with the Tenant. • withheld or interfered with their vital services or care services and meals in a care home. When the capitalized word “Landlord” is used in this order, it refers to all persons or companies identified as a landlord at the top of the order. When the capitalized word “Tenant” is used in this order, it refers to all persons identified as a Tenant at the top of the order. This application was heard by videoconference on January 27, 2026.

It is ordered that: 1. The total amount the Landlord shall pay the Tenant is $148.00. This amount represents: • $100.00 for a rent abatement . • $48.00 for the cost of filing the application. 2. The Landlord shall pay the Tenant the full amount owing by March 3, 2026. 3. If the Landlord does not pay the Tenant the full amount owing by March 3, 2026, the Landlord will owe interest. This will be simple interest calculated from March 4, 2026, at 4.00% annually on the balance outstanding. 4. The Tenant has the right, at any time, to collect the full amount owing or any balance outstanding under this order. 5. The Landlords shall refrain from engaging in verbal abuse, name calling, or intimidating conduct toward the Tenant and shall not attend at the Tenant’s site except in accordance with the Act. February 20, 2026 ____________________________ Date Issued Joy Xiao Member, Landlord and Tenant Board 15 Grosvenor Street, Ground Floor Toronto ON M7A 2G6

This Tenant application — Tenant application — Maintenance and repairs — was granted.