📍 Hamilton, Ontario
Tenants impaired safety by tampering with smoke detectors.
Tenants caused damage by replacing new appliances with old ones and other damages.
Relief from eviction provided under certain conditions.
Tenant tampered with smoke detectors, posing safety risks.
Tenant's actions found to be deliberate and repeated.
Landlord's claims substantiated on balance of probabilities.
Eviction not ordered; relief from eviction granted with conditions.
🔒 Official LTB order document
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This LTB order for Matthew Williams Cassandra Musgrave shows how landlord-tenant disputes arise in Ontario. Many can be prevented through proper tenant screening, verified rental history, and strong lease agreements.
Build tenant rental history in Canada by reporting rent payments and verifying financial consistency.
Rent reporting →
Run an Ontario tenant credit check to evaluate credit history, debt, and payment behavior.
Credit check →
Use pre-screening tools for Ontario landlords to filter applicants before scheduling viewings.
Pre-screening →
Manage rentals with digital lease signing (eSign), tenant tracking, and Ontario landlord tools.
Property management →
See a known tenant's verifiable rental track record — on-time history and any non-payment notices — so a case like this never lands on you.
Rental report card →
Automated reminders, a self-running ledger and a one-click arrears report catch late rent early — and generate an N4 in seconds if it isn't paid.
Rent collection →
Get guidance on tenant screening, lease setup, or resolving disputes with a free consultation.
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