📍 Other, Ontario
Tenant was illegally locked out of the rental unit.
Landlord changed locks without proper notice or replacement keys.
Tenant awarded compensation for lost possessions and rent abatement.
Tenant's allegations of illegal lockout proven.
Landlord responsible for loss of tenant's possessions.
Tenant awarded rent abatement and compensation for possessions.
Landlord fined for illegal actions.
🔒 Official LTB order document
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This LTB order for Rose Cendra Guillaume And Ashley Landreville shows how landlord-tenant disputes arise in Ontario. Many can be prevented through proper tenant screening, verified rental history, and strong lease agreements.
Build tenant rental history in Canada by reporting rent payments and verifying financial consistency.
Rent reporting →
Run an Ontario tenant credit check to evaluate credit history, debt, and payment behavior.
Credit check →
Use pre-screening tools for Ontario landlords to filter applicants before scheduling viewings.
Pre-screening →
Manage rentals with digital lease signing (eSign), tenant tracking, and Ontario landlord tools.
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See a known tenant's verifiable rental track record — on-time history and any non-payment notices — so a case like this never lands on you.
Rental report card →
Automated reminders, a self-running ledger and a one-click arrears report catch late rent early — and generate an N4 in seconds if it isn't paid.
Rent collection →
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