📍 Other, Ontario
Tenants alleged failure in maintenance related to water leaks and presence of mice feces.
Landlord responded to complaints, took measures to address issues.
Adjudicator found no breach of maintenance obligations by the landlord.
No breach of maintenance obligations by the landlord.
Landlord acted promptly and effectively in response to tenant complaints.
Landlord not in breach of maintenance obligations.
Evidence supports landlord's timely and effective actions.
🔒 Official LTB order document
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This LTB order for Victoria Marcelle Jennifer Marcelle shows how landlord-tenant disputes arise in Ontario. Many can be prevented through proper tenant screening, verified rental history, and strong lease agreements.
Build tenant rental history in Canada by reporting rent payments and verifying financial consistency.
Rent reporting →
Run an Ontario tenant credit check to evaluate credit history, debt, and payment behavior.
Credit check →
Use pre-screening tools for Ontario landlords to filter applicants before scheduling viewings.
Pre-screening →
Manage rentals with digital lease signing (eSign), tenant tracking, and Ontario landlord tools.
Property management →
See a known tenant's verifiable rental track record — on-time history and any non-payment notices — so a case like this never lands on you.
Rental report card →
Automated reminders, a self-running ledger and a one-click arrears report catch late rent early — and generate an N4 in seconds if it isn't paid.
Rent collection →
Get guidance on tenant screening, lease setup, or resolving disputes with a free consultation.
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