📍 Other, Ontario
Tenant filed T2 and T6 applications claiming compensation for issues including a significant leak.
Landlords responded promptly to the leak but failed to investigate or address the foundation's condition.
Tenant awarded compensation; specifics of the amount not detailed in provided text.
Landlords had prior indications of potential leakage issues.
Landlords' response to the February 2022 incident was prompt but inadequate in scope.
Landlords failed to meet their maintenance obligations concerning the foundation's condition post-leak incident.
Tenant's applications were not barred by statute despite landlords' claims.
🔒 Official LTB order document
Create a free account to view and download the official order PDF.
Log in / Sign up freeTools for Ontario landlords
This LTB order for Annette Holtrop John Holtrop Hilary Laura Lutgendorf (the ' shows how landlord-tenant disputes arise in Ontario. Many can be prevented through proper tenant screening, verified rental history, and strong lease agreements.
Build tenant rental history in Canada by reporting rent payments and verifying financial consistency.
Rent reporting →
Run an Ontario tenant credit check to evaluate credit history, debt, and payment behavior.
Credit check →
Use pre-screening tools for Ontario landlords to filter applicants before scheduling viewings.
Pre-screening →
Manage rentals with digital lease signing (eSign), tenant tracking, and Ontario landlord tools.
Property management →
See a known tenant's verifiable rental track record — on-time history and any non-payment notices — so a case like this never lands on you.
Rental report card →
Automated reminders, a self-running ledger and a one-click arrears report catch late rent early — and generate an N4 in seconds if it isn't paid.
Rent collection →
Get guidance on tenant screening, lease setup, or resolving disputes with a free consultation.
Book Free 15-Minute Legal Support