📍 Aurora, Ontario
Landlords collected rent in excess without serving a NORI.
Tenants awarded $11,053.00 for illegal rent collection.
Tenancy ended in August 2023.
Landlords must pay $11,053.00 to the Tenants.
Rent increase from January 1, 2022, deemed void.
Landlords imposed an illegal rent increase.
Tenants are entitled to a refund of overpayments.
🔒 Official LTB order document
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This LTB order for Sonia Xavier Michael Digaetano Chelsea Xavier Creador Martina Xavier Maria Xavier shows how landlord-tenant disputes arise in Ontario. Many can be prevented through proper tenant screening, verified rental history, and strong lease agreements.
Build tenant rental history in Canada by reporting rent payments and verifying financial consistency.
Rent reporting →
Run an Ontario tenant credit check to evaluate credit history, debt, and payment behavior.
Credit check →
Use pre-screening tools for Ontario landlords to filter applicants before scheduling viewings.
Pre-screening →
Manage rentals with digital lease signing (eSign), tenant tracking, and Ontario landlord tools.
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See a known tenant's verifiable rental track record — on-time history and any non-payment notices — so a case like this never lands on you.
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Automated reminders, a self-running ledger and a one-click arrears report catch late rent early — and generate an N4 in seconds if it isn't paid.
Rent collection →
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