One tap turns a repair request into a fully coordinated job.

Property maintenance automation turns a tenant repair request into a fully coordinated job from one screen. Instead of a dozen phone calls and text threads, the property manager or landlord checks off what needs to happen — ask the tenant for their availability, get the owner or a colleague to approve, and assign a vendor — then submits once. LandlordEzy fans out every notification by email and text, gives everyone a single shared live link to follow, tracks the work with photos, keeps costs private, and posts the final bill to the owner statement or the expense tracker automatically.

You open one Order Builder for the request and tick the steps you want: ask the tenant for their availability, request approval from the owner or a team member, and assign a vendor from your Vendor List. When you hit submit, all three notifications go out at the same time — the tenant gets an availability request, the approver gets a no-login approve/decline link, and the vendor gets a no-login job link by text and email. Everyone then works from the same shared job page with a live activity thread, so nobody is left guessing.

Yes. Every vendor on your list has a tier: Priority, Normal, or Do Not Call. When you mark a vendor Do Not Call, they are automatically removed from the assignment picker so you can never accidentally send them another job — while their history and notes stay on file. Your Priority vendors sort to the top with a star, and you can rate every vendor 1 to 5 stars per job, leave private notes, and see how many jobs each has completed. Great trades rise to the top; bad ones get parked.

No. Vendors receive a secure no-login link by text and email that opens their job page. From there they can confirm they received the job with one tap, book one of the tenant's availability windows, upload before/after photos, post updates the tenant and manager can see, and record their costs. There is nothing to install and no password to remember — which is exactly why vendors actually use it.

You ask the tenant for the days and times that work for them, and they can add an access note — for example "I have a dog, please text before arriving." The vendor books one of those windows, and LandlordEzy can generate a proper notice of entry. Everything is timestamped on the shared job link, so you have a clean paper trail of who was told what and when.

Costs are private to you and the owner — the tenant never sees them. Materials require a receipt (AI reads the amount automatically) and labour is entered directly. For property management companies, one tap posts the job to the owner statement, split by ownership percentage and deducted from the owner's funds. For individual landlords, the cost drops straight into the Expense Tracker against the right property and unit, ready for tax time. It is never double-counted.

Approvals are optional per job. When you turn approval on, you choose who signs off — the owner, yourself, or any team member you have added — and add a note such as the estimated cost. They get a no-login link to approve or decline, or to ask a question first. If they ask a question, the job stays pending while you answer back and forth, then they approve. Every decision and note is recorded on the job.

Yes. The entire workflow — Vendor List, one-tap Order Builder, tenant availability, approvals, the shared vendor link, photos and private costs — works in both the landlord workspace and the property management company workspace. The only difference is the last step: property management companies post costs to the owner statement, while individual landlords record them in the Expense Tracker.

Yes. Tenants can flag a request as an emergency for urgent problems like a flood, no heat in winter, or no water, and you are alerted right away. Emergency jobs are badged and can move faster, including immediate entry where the law allows, rather than the standard availability-and-notice flow.