The LTB looks for specific, contemporaneous, multi-source evidence on N5 noise cases. What works:
1. **Written complaints from other tenants** — dated, signed, describing specific incidents with time and date. Multiple tenants > one tenant. Email complaints with timestamps > verbal.
2. **Police call records** — if the noise prompted police visits, the call log is gold. Get the report number.
3. **Sound recordings with date/time metadata** — phone recordings work; the LTB accepts these.
4. **Building security / camera footage** if available.
5. **Your own incident log** — date, time, what you heard or were told, who complained.
What doesn't work: "Everyone complains" with no specifics. Single second-hand reports. Months-old complaints when the N5 is fresh.
Serve the N5 within a reasonable window of the most recent incidents — usually 30-60 days. If the behavior continues, an N5 with the remedy box checked gives the tenant 7 days to stop; if it continues after, you can file L2.
Our paralegal team helps build the evidence package and file L2 for Legal Shield members. Book a free 15-minute consult.
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1. **Written complaints from other tenants** — dated, signed, describing specific incidents with time and date. Multiple tenants > one tenant. Email complaints with timestamps > verbal.
2. **Police call records** — if the noise prompted police visits, the call log is gold. Get the report number.
3. **Sound recordings with date/time metadata** — phone recordings work; the LTB accepts these.
4. **Building security / camera footage** if available.
5. **Your own incident log** — date, time, what you heard or were told, who complained.
What doesn't work: "Everyone complains" with no specifics. Single second-hand reports. Months-old complaints when the N5 is fresh.
Serve the N5 within a reasonable window of the most recent incidents — usually 30-60 days. If the behavior continues, an N5 with the remedy box checked gives the tenant 7 days to stop; if it continues after, you can file L2.
Our paralegal team helps build the evidence package and file L2 for Legal Shield members. Book a free 15-minute consult.