In Ontario, email only counts as valid service once your tenant agrees to it in writing. LandlordEzy turns the official Consent to Service by Email into a two-tap job: you sign, your tenant signs on their phone, and both signatures land on the official LTB form — so you can serve rent increases, entry notices and RTA documents by email, with signed proof on file.
Official LTB form · Both parties e-sign · Signed copy stored
Tribunals Ontario
Landlord and Tenant Board
Consent to
Service by Email
412 Wellington St W, Unit 1508, Toronto
Signature of Tenant
Priya Sharma
Signature of Landlord
Paul J. Rouillard
2-tap
To sign & send for signature
$0
Paralegal or printing costs
100%
Official LTB form
Both
Parties e-sign, proof on file
Improper service gets applications thrown out
Serve a notice the wrong way and the LTB can delay or dismiss your case — costing you months. A signed consent to service by email removes the doubt and keeps proof you can rely on.
The old way
The LandlordEzy way
STEP 1
Pick "Consent to Service by Email" from the tenancy checklist or Ask Ezy.
STEP 2
Sign the official LTB form in one tap — your details are already filled in.
STEP 3
We email (and optionally text) a secure signing link — no login needed.
STEP 4
They review and sign on their phone. Both signatures land on the form.
STEP 5
A signed copy goes to you both. Serve notices by email — revoke anytime.
One consent, less friction all year
The official form lets the landlord and tenant agree to receive these by email. It's the perfect companion to the tools you already use on LandlordEzy — get it signed at move-in and every future notice is one email away.
Covered by the consent:
*Except a notice of hearing, a copy of the application, a motion or a request for review — those follow the LTB's Rule 3 service requirements.
Why landlords get it signed early
We fill and e-sign the real Tribunals Ontario form — nothing redrawn or unofficial.
A secure, no-login link. Most tenants sign within minutes of getting it.
Both signatures, timestamps and a signed PDF stored on the tenancy — evidence if service is ever questioned.
Rent increases, entry notices and RTA documents go out by email — no printing, mailing or in-person trips.
Either party can withdraw consent in writing anytime — one click revokes it and disables the link.
Prepare and send it right from the tenancy Ask Ezy assistant, alongside your notices and letters.
Pairs perfectly with your notices
Once your tenant consents, serving is effortless — draft a Notice of Rent Increase (N1) or an N4 and send it the same day. Explore all the free Ontario forms & templates.
It is a written agreement between a landlord and tenant that certain notices and documents for the tenancy can be delivered by email. Under the Residential Tenancies Act and the Landlord and Tenant Board's Rules, email is only a valid way to serve most documents if the other party has agreed to it in writing. The LTB provides an official "Consent to Service by Email" form for exactly this — and LandlordEzy lets you complete and e-sign it in seconds.
Without written consent, emailing a notice may not count as valid service — and improper service is one of the most common reasons an LTB application gets delayed or dismissed. Once your tenant has signed the consent, you can serve things like a Notice of Rent Increase (N1), a Notice of Entry, and RTA application documents by email with confidence, and you keep signed proof that they agreed.
The official form covers a Notice of Rent Increase, a Landlord's Notice of Entry, documents or submissions related to an RTA application (except a notice of hearing, a copy of the application, a motion or a request for review), and general communication about the tenancy. A notice of hearing and the application itself still follow the LTB's specific service rules (Rule 3).
From the tenancy, you sign the consent yourself in one tap, then we email (and optionally text) your tenant a secure link — no account or password needed. They review it and add their signature on their phone. Both signatures land on the official Landlord and Tenant Board form, and a completed PDF is emailed to you both for your records. You can also do it right inside Ask Ezy on the tenancy.
Yes. LandlordEzy fills the official Tribunals Ontario / Landlord and Tenant Board "Consent to Service by Email" form with both parties' names, the rental unit, and each signature — the same form the LTB recognises. Nothing is redrawn or unofficial.
Yes. Consent to service by email can be revoked at any time by either party by giving notice in writing to the other person. In LandlordEzy you can revoke a consent from the tenancy in one click, which withdraws it and disables the signing link.
Sending a Consent to Service by Email for e-signing is part of a paid LandlordEzy membership. The blank official form is always free to download from our Ontario forms library — membership adds the two-party e-signing, delivery, and signed-copy storage so you never have to print, scan or chase a signature.
LandlordEzy is software that helps you prepare and serve Ontario LTB forms — it is not a law firm and this page is general information, not legal advice. For advice on your specific matter, consult a licensed Ontario paralegal or lawyer.
Stop printing, mailing and chasing signatures. Get the official consent e-signed by both parties in minutes, and serve your notices by email with proof on file.