Tenant application — Maintenance and repairs · Toronto · LTB-T-082725-23

This Tenant application — Tenant application — Maintenance and repairs — was dismissed.

It is ordered that: 1. The Tenants’ application is dismissed. April 22, 2026 ____________________________ Date Issued Nicole Pedron Member, Landlord and Tenant Board 15 Grosvenor Street, Ground Floor Toronto ON M7A 2G6

applied for an order determining that 2434013 Ontario Inc. and IPG Management Group (the 'Landlords'): • altered the locking system on a door giving entry to the rental unit or residential complex without giving the Tenants replacement keys. • substantially interfered with the reasonable enjoyment of the rental unit or residential complex by the Tenants or by a member of their household. • withheld or interfered with their vital services or care services and meals in a care home. • failed to meet the Landlords' maintenance obligations under the Residential Tenancies Act, 2006 (the 'Act') or failed to comply with health, safety, housing or maintenance standards. This application was heard by videoconference on September 4, 2025, and January 7, 2026.