Case Study

Rahman v McKeown & Miller — LTB Arrears Order After Defective N4 Notice (2026 ONLTB 6703)

Landlord's eviction denied due to improper email service of N4; $36,000 rent arrears order granted for 667 Townline Rd N, Courtice

🕑 Case timeline

Application Date: October 10, 2025

Hearing Date: January 5, 2026

Order Issued: January 22, 2026

Termination Date: September 30, 2025

Eviction Deadline: N/A — eviction not ordered

ℹ️ Case overview

Case Number: LTB-L-086028-25
Address: 667 Townline Rd N, Courtice ON L1E2J4
Form Used: N4 Notice to End Tenancy Early for Non-payment of Rent
Served By: Email (found defective — improper email address, no written consent, no proof of receipt)
Amount Awarded: $36,000.00
Decision In Favor: Partial — Landlord (arrears only, eviction denied)
Application Type: Eviction for non-payment of rent (eviction denied; arrears order granted)
RTA Sections: Section 69 — Application for eviction order, Section 87(1) — Application for order to pay arrears without termination, Section 191(1) — Methods of service of notices and documents, Rule 3.3(c) — LTB Rules of Procedure: service by email conditions, Section 82(2) — Tenant's right to raise issues at landlord's hearing

👥 Parties involved

Landlord: Salekur Rahman
Landlord Rep: Self Represented
Tenant: Alanna Mariah Helen McKeown, Jason John Miller
Tenant Rep: Self Represented (A.M. represented both tenants; support person Laurie Croft present)
Adjudicator: Melissa Anjema
Keywords: non-payment of rent, defective N4 notice, email service, rent arrears, septic leak, uninhabitable unit, section 87 arrears order, voidable notice, Rule 3.3(c), fee waiver

⚖️ Decision summary

Eviction application dismissed due to defective N4 notice (improper email service).
Arrears order of $36,000.00 granted in favour of the Landlord for unpaid rent from May 2025 to January 31, 2026.
If not paid by February 2, 2026, simple interest accrues at 4.00% annually on the outstanding balance from February 3, 2026.

⚠️ Dispute summary

Landlord applied to evict tenants for non-payment of rent totalling $36,000 (May 2025–January 2026) at $4,000/month.
Tenant argued the N4 was improperly served via an infrequently used email address and that the unit was uninhabitable due to a septic leak shortly after move-in.
Landlord could not prove written consent to email service or that the email came to the tenant's attention on September 15, 2025.

📑 Findings & determinations

N4 notice was defective: served by email without written tenant consent and without proof the contents reached the tenant; tenant only became aware on October 10, 2025 — the same day the L1 was filed.
Because the N4 was defective, the Landlord could not seek eviction; the termination application was dismissed.
Board granted the Landlord's alternative request under s.87(1) RTA for an order requiring tenants to pay $36,000.00 in rent arrears to January 31, 2026.
Tenant's uninhabitability/septic leak issues were not considered as no s.82 notice was filed; tenant is not barred from filing a separate application.
Last month rent deposit dispute was not resolved as no termination was ordered; LMR deposit can only be applied upon termination.
No costs awarded as Landlord received a fee waiver.

💡 Summary points

Landlord served N4 notice by email to an address the tenant did not regularly use, without written consent for email service or proof of receipt.
The N4 was found defective because the tenant only became aware of it on the day the L1 application was filed, denying her the 14-day window to void the notice.
Eviction was denied; however, the Board consented to the Landlord's request for an arrears-only order under s.87(1) of the RTA.
Tenants owe $36,000.00 in unpaid rent from May 2025 to January 2026 at $4,000/month.
Tenant's claim of uninhabitable conditions (septic leak) was not considered as no s.82 issues were filed; tenant may still file a separate T application.
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🧑‍⚖️ Same adjudicator

Melissa Anjema